Adjustable Elven Bracelet NuGold Brass Wire Cuff Handmade Scroll

I strive to give my best to my customers and I'd love to keep in touch with you. Please share if you're happy with your purchase. A happy customer always make my day!

If you have any questions or concerns, just contact me via ArtFire's messaging system and you'll get an answer within 24 hours or sooner, in most cases just within hours.

If for some reason, there will be a delay in completing custom orders/made to order items, I will definitely inform you in a timely manner (within 24 hours).


RUSH ORDER
----------------------
Want to bring your new Popnicute jewelry on vacation? Last minute holiday order? Don't want to wait? Request a RUSH ORDER! I will give you a realistic estimation of the production time. Every RUSH ORDER will require an extra 50% on top of the published price. I hold the right to decline any orders that cannot meet the deadline.


JEWELRY CARE
--------------------------
This applies to most of everything.

- Please store only in dry place.
- Do not leave in water for a long time.
- Quickly dry after cleaning it.
- Always take off before shower or swim.



PAYMENT
----------------
If you want to use your PayPal account, just select this option for your "Payment Method" and, after confirming your order, you'll be transferred to the secure Paypal site to login and pay for your items from your account funds. Please remember after completing your Paypal transaction to click the "Return to Artfire" button.

PayPal can also process credit cards, even if you don't have a PayPal account, you can still select the "PayPal" option for the Payment Method. After Checkout, click PAY NOW button, you'll be taken to the secure PayPal site. To pay via credit card without logging into Paypal, click "continue" at the "Don't have a PayPal Account? Use Your Credit Card or Bank Account (where available)" question. This brings up the secure pages to enter the information to pay by Visa, Mastercard, Discover, or American Express. After making the payment, you'll be given the option of setting up your own free PayPal account; however, there is no requirement that you open a PayPal account when paying by credit card. Please remember after completing your Paypal transaction to click the "Return to ArtFire" button.

If you're not able to complete your payment because of a website error, please contact me. I can send you an invoice to your email.



SHIPPING POLICY
-----------------------------
I ONLY SHIP TO THE ADDRESS LISTED ON YOUR PAYPAL. PLEASE CHECK IF YOUR ADDRESS IS CORRECT.

If your order qualifies for free shipping, shipping will be via the most economical shipping option. Additional shipping charges may apply if your order partially qualifies for free shipping, but contains ineligible items. If you return an item for which you received free shipping, the saved shipping charges will be deducted from the refund amount for restocking fee of $6.95. If you need it sooner, please select from one of the other shipping methods. Note that refund will be given in a form of store credits.

I ship every business day as needed, and usually within 24 hours of the payment clearance. Depending on the timing, shipping can happen the same day as the order in many cases. I ship domestically and internationally, usually through US Postal Service and shipping insurance is available for an extra cost.

If there is another shipping option that fits your needs but isn't offered, email me prior to your purchase and we can provide suitable arrangements.

Shipping and packing calculations are based on weight, size and distance, according to rates provided by the shipping service. Please note that the U.S. Postal Service does not guarantee ship time, but they do provide delivery confirmation/tracking number if applicable.

Please add k_ry1@yahoo.com to your contact list. I always immediately send a confirmation e-mail with a purchase to make sure I get everything correct before shipment. Your timely response will determine the shipping time as well.

International buyers are responsible for all duty, brokerage, and other costs associated with importing charges that may occur.

I do not hold any responsibility for any shipping delay due to Customs. I do not hold any responsibility for delivery time. It's absolutely outside my control. I will, however, ship your package as soon as possible within 24 - 72 hours of purchase unless otherwise noted.



REFUND AND EXCHANGE POLICY
------------------------------------------------------
Custom orders & wholesale orders are final sales. Turn around time to be discussed with the client privately.

In case of a return/cancellation, there will be a 20% restocking fee taken out of the total value of the product.
Example: If your order valued at $100, you will receive $80 in-store credit. Store credit can be used towards future purchases at www.popnicute.com only.

I accept exchanges for a store credit if you contact me within 1 day of arrival date. I have never had to exchange anything so far, but contact me should there be any questions as I want you to be truly happy with your purchase.

Cash refunds will only be issued in the case of a defective or damaged item that entitled to the seller's fault; i.e: misspelled on a personalized item. Contact me if you have any questions. I inspect and re-cleaning my products before they get sent out. I make sure that the packaging is strong, will not break easily, and protecting the jewelry inside. I do not give a refund on jewelry inside a damaged package as it should be the postal service responsibility to deliver the package in perfect condition.

Cash refund is subject to 20% restocking fee of the purchase price to cover the original shipping and handling and to cover transaction fees.

All returns/exchanges must be shipped back *with insurance & tracking number*, in new, unworn/unused condition, with all of the original packaging material and gift packaging. All shipping fees to return the item(s) are the sole responsibility of the buyer.


NON-REFUNDABLE/NON-RETURNABLE GOODS:
-------------------------------------------
- Items in damaged packaging

- Lost items

- Custom orders

- Discoloration during cleaning

- Used items

- Pierced earrings (for hygienic reason)

- Allergy reaction -- please know your own body and pay attention to materials listed before purchasing. I can't be blamed for any allergy reaction as every skin reacts differently to certain materials.


CANCELING AN ORDER
------------------------------------------------------
In case of a cancellation, there will be a 20% restocking fee taken out of the total value of the product.
Example: If your order valued at $100, you will receive $80 in-store credit. Store credit can be used towards future purchases at www.popnicute.com only.

If you made a purchase by mistake or changed your mind before the order is shipped, I will refund your money. Whether you paid through Paypal or credit card, you'll get 80% of your money back.

Cancellation is only valid for ready to ship items and can only be made within 24 hours of purchase.


CUSTOM ORDER IS FINAL SALE AND CAN'T BE CANCELLED OR RETURNED.




Yours Truly,



Kharisma R. Sommers