Welcome to Time In Fantasy, the Door to the Imaginative World of Steampunk Jewelries! We specialize in fantasy inspired and innovative Steampunk necklaces influenced by tales, ancient time, dreams, and visions for the future. Each of our jewelries is carefully handcrafted by our designer with exquisite attentions to details to ensure high quality. Unlike traditional Steampunk Jewelries, we expand beyond the scope of the typical steampunk by combining other art techniques and use of a vase selection of materials, ranging from Swarovski crystals to precious antique jewelries of 100s of years ago with a value of its own.
All designs from our collections are 100% original, unique, and exclusive to this shop. Because of high quantity of vintage pieces used in each jewelry piece, every necklace is unique in its own way and will never look exactly the same. Thank you once again for stopping by the Time In Fantasy Shop!
Payment is due at the time of purchase. We accept PayPal or Credit Card payment via PayPal from US and Canadian customers. International customers please paid via PayPal only.
The delivery time above is only an estimate. Please place your order as early as possible as we do NOT GUARANTEE the delivery time for your package.
All shipping fees we charge is much lower than the actual shipping cost we incur (Shipping from Canada is very expensive). We never charge any handling fee on the shipping.
We will ship orders within 1-3 business days after receiving your payment (and payment for shipping upgrade if applicable). If you have made an adjustment request such as changing the length of your necklace chain for an item, 1 additional business day is normally needed for our designers to make the adjustment.
Packages are shipped either using Canada Post from Hamilton, Ontario of Canada or using USPS from Niagara Falls, New York of United States (Zip Code: 14304 / 14305).
No tracking number is provided for shipping to international destinations. Delivery confirmation is available for shipping to Canada and USA upon request.
Due to packages lost and customs issues, we do not ship to Brazil, Bulgaria, Hungary, India, Italy, Mexico, Spain, South Africa, Syria.
Note: If there is any special shipping instruction, please write them in the conversation box on ArtFire during checkout (not on PayPal).
SPECIAL DELIVERY METHOD
For USA, United Kingdom, Germany, Singapore, Belgium, Austria, Australia, The Netherlands, and Switzerland Customer: We have made special arrangement to bring your package from Canada to USA to ship from USA instead for faster delivery. Orders will be shipped either via "USPS First Class" or "USPS Priority" service to USA destinations, or via USPS "First Class International" to the other countries mentioned above.
For Canada and all other International Customer: Package will be shipped from Canada via the regular shipping method from Canada Post.
EXPECTED DELIVERY TIME:
The estimated delivery time to major urban centres during NON-HOLIDAY season is (excluding the time it takes to process your order):
CANADA: 2 to 11 business days (Regular Parcel or Expedited Parcel)
USA: 1.5 - 2 weeks (Small Packet USA Air or USPS First Class or USPS Priority)
INTERNATIONAL (by Small Packet International Air or USPS First Class International):
--> 6 - 10 business days for France, Japan.
--> 2 - 3 weeks for United Kingdom, Germany, Singapore, Belgium, Austria.
--> 3 - 5 weeks for Australia, Russia, The Netherlands, Malaysia, New Zealand.
Sometimes international orders may take longer than the above mentioned delivery time to arrive due to cross-border and customs issues that are beyond our control.
Note: All of the above delivery estimates are based the standards of Canada Post for major urban centres. If you live in non-major urban centres, up to 5 additional business days should be added to the expected delivery time.
We highly recommend to place your order as early as possible as we do NOT GUARANTEE the transit time for your package.
Business Day is defined as Monday - Friday (excluding Saturday & Sunday). Any order placed after 3:30 pm EST is considered an order placed on the next business day.
Since Canada Post does not deliver, collect, or process mails during Saturday and Sunday, if you placed an order on the weekend or if you paid for a shipping upgrade during the weekend, it is considered as an order placed on the subsequent Monday.
IN A RUSH? You can choose a faster shipping service at additional cost to speed up your order! Please add the appropriate "shipping upgrade package" to your cart during checkout. All shipping upgrade fees charged are paid in ADDITION to the normal shipping fee. For instance, if you are shipping to US and want the "Expedited Parcel(TM) USA" upgrade, you will be charged an upgrade fee of $11.66 + regular shipping $3.50.
Faster shipping service to USA is available at an additional $19 (3 - 4 business days by Canada Post's Xpresspost USA or by USPS Priority Express)
EXPEDITED SHIPPING TO CANADA during Non-Holiday Season (with Tracking Number + $100 Coverage):
--> Xpresspost (1-2 bus day to QC/ ON, 2-3 bus days to BC / AB / SK / MB, 4 bus days to NS & other maritime provinces) --> $3 upgrade for Eastern Canada, $7 upgrade for Western Canada and Central Canada
--> Priority (1-2 bus day) --> $15 for Eastern Canada , $28 for Western Canada and Central Canada.
EXPEDITED SHIPPING TO INTERNATIONAL is available for an additional $52-$65 (3-8 bus. days) with tracking number to most countries via Canada Post's "Xpresspost International" service. Exception: For some countries such as Russia & Mexico, expedited shipping is only available for an additional $90.00 USD (ship via "Priority Worldwide" service).
Please note that all orders that had their shipping services upgraded will be shipped out within 24 hours after payment for shipping upgrade fees is received.
INSURANCE & COVERAGE:
For USA & International locations (excluding Canada):
Shipping coverage up to $100 CAD is included to all USA and to international destinations. Please read the "Lost Package" section below for conditions and more details.
There is coverage up to $100 CAD for shipping to Canada. We strongly suggest the buyer to purchase insurance for $1.35 USD per $100 item value as we will not be responsible for lost packages and package damaged in transit if no insurance was purchased. Delivery confirmation is included. Signature option is available for an additional $1.70 USD.
For lost packages, coverage up to $100 is included for small packet sent to USA or international destinations (excluding Canada) if the actual value of the item was declared on the shipping package and not marked off as "gift". Unfortunately, Canada Post office does not accept claims for lost package if the item value is not declared, so we are not responsible for package lost or damaged for any item that has been marked off as "gifts". Canada Post (our shipping carrier) may investigate claims for loss package and we ask for the buyers' cooperation with the investigation (if any). Compensations for a lost package will only be issue after Canada Post has approved and have paid the compensation for the claim. The amount paid to the buyer is limited to the compensation granted by Canada Post.
Unless additional insurance after the first $100 is added, we are not responsible for lost package and item damaged in transit after the first $100 of coverage. We highly recommended that buyer adds additional insurance to his/her package if the value of their order is more than $100 (in the "Shipping Upgrade" section of the shop).
Reshipping to shipping address that have lost 1 or more package(s):
A shipping upgrade to a shipping method with tracking and full insurance on the value is mandatory for any package that is shipped to an address with history of lost package at Time In Fantasy. For USA, the shipping upgrade is "Xpresspost USA" ($16 USD). For international, shipping upgrade is "Xpresspost International" ($53-$65 USD) or "Priority Worldwide" ($90-$100 USD). "Xpresspost International" may not be available to all countries. Please check with our staff prior to placing an order. If the buyer refuses to upgrade the shipping, the order will be cancelled.
If a package was returned to us by the Post Office because there is an error / incomplete information in the shipping address provided by the buyer or the buyer failed to pick up the package from their local post office, the buyer is responsible for BOTH the charges of the Post Office for returning the non-delivered package to us (if applicable) and the cost associated with resending the package to the recipient (e.g. USA: $7.50, Canada: $9-$12.50, International $9 for free or regular shipping).
If the buyer of the returned mail refuses to pay for the shipping cost associated with re-sending the package and wish to cancel the purchase transaction, refund is only granted at the discretion of the shop manager. If a refund is granted, the full cost of the original shipping, the cost of the shipping upgrade (if applicable), plus any charges the post office charges us for returning the package to our shop will be deducted from the refunded amount to cover for the cost of 1st shipping + returning postal cost (if applicable).
PACKAGING (FREE GIFT BOX INCLUDED):
Each jewelry item is wrapped individually with bubble wrappers and then placed inside a gift box before putting into the thick bubble mailer. The cotton filling for your gift box is placed OUTSIDE of the gift box in the bubble mailer (we removed it to allow for securing the jewelry with bubble wrappers). Please do not throw the cotton filling away if you intent to give the jewelry item as gifts.
All packages shipped will have their actual values declared at the customs. We cannot mark off the item below value as declaring the actual value is necessary in order to be eligible the < $100 shipping insurance coverage for USA and international in case of package lost or damaged in transit.
DUTIES, TAXES, TARIFFS, CUSTOMS FEES:
Buyer is responsible for duties, tariffs, customs fees, and taxes. Please check duties and tariffs with your country's customs office prior to buying.
Return are accepted only if the item is significantly different from that of the item description or the wrong item was shipped. All return requests must be make within 3 days after receiving the item.
Buyer is responsible for the return shipping and shipping insurance associated with the return. We are not responsible for package lost associated with the return of an item. Please indicate on the shipping customs declaration that the item is a "Return Goods for Refund: Handmade Jewelry". This is really important because otherwise customs may charge us C.O.D. / Tariff. If we incurred a C.O.D. or Tariffs because the item was not labelled as Return Goods when shipped back to us, we will deduct that cost from the amount of refund you will receive.
All items must be returned in ORIGINAL condition and the item must be WRAPPED by bubble wrappers inside its original box. Failure to wrap bubble wrappers around the item inside the box will result in a refund of only 50% the original amount paid for. Refund payments will be made after we have received your items from the mail.
Return & refund are only accepted if the refund request is made within 3 days after receiving the package to email@example.com. Once our customer services notify the buyer the approval for the refund request, the buyer has 7 days from the day the approval notification is sent to ship the return item back to us (Please note that the return item package does NOT need to arrive at our shop within 7 days after receiving the approval notice; We only ask the buyer to send the package within 7 days).
Any shipping paid or shipping upgrades purchased for a returned item cannot be refunded. If the item was shipped via free shipping, we will deduct the actual shipping cost we incurred to ship the item from the refunded amount (USA: $7.50, Canada: $9-$12.50, International $9).
Exchange and replacement are not allowed. Repair service is not available.
All gift certificates and shop credits are not refundable.
We welcome large orders for bridal showers, weddings, gifts, and parties! Please send us a message. Discount is available for large orders.
GIFT BOX UPGRADE & GIFT WRAPPING SERVICES:
Thinking of buying as a gift? Every jewelry item automatically comes with a FREE square gift box for your convenience (as shown in the listing)! In addition, we offer free gift wrapping services. If you would like to upgrade your gift box to something even nicer or to gift wrap your item for an additional fee, you can purchase a gift box from our gift box upgrade section in the shop.
JEWELRY ADJUSTMENT REQUEST:
Want your necklace chain to be long or shorter? Tell us the length that you would like during checkout (in the message box on ArtFire checkout, not PayPal) and we will adjust it for you for free!
Want your necklace longer but you don't know what necklace chain length you want exactly? No problem, we can add additional extensions to the necklace chain free of charge! Just mentioned that in the message box during ArtFire checkout.
Please note that all adjustments are subject to an additional 1 business day of processing time. All adjustment requests must be made at checkout.
All of our necklaces are sealed by protective lacquer to preserve the shininess. Please do not shower or swim with the necklace on as it may weaken the lacquer.
CUSTOMER APPRECIATION PHOTOS & LINKS:
Please feel free to post appreciation photos of the jewelries you brought from our shop (please credit us for the work!).
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