Green Awareness Earrings with Crystals, Silver Ribbons, Sterling Hooks

Welcome to Pretty Gonzo! Your visit is valued! I love jewelry, and what I make is the type of jewelry I would wear myself or give as gifts to friends and relatives. Every piece, however simple, is a little statement about the person wearing it, and I always hope that my jewelry will bring happiness to the person destined to wear it.

-----PAYMENT INFORMATION-----

I accept Paypal. Please note that you can securely use your credit card via Paypal even if you don't have a Paypal account.

RHODE ISLANDERS, PLEASE NOTE: By law, I must append RI sales tax to the cost of your purchase and pass it on to "the governor."


-----SHIPPING COST-----

JEWELRY:
I ship only to the USA via USPS First Class. Cost of first item: $3.85; $0.80 each additional item

VINTAGE ITEMS:
Shipping is determined on an item by item basis. Most vintage ships to the United States only. If you live elsewhere, please contact me. I will be happy to help you as best as possible!


-----SHIPPING ADDRESS-----

PAYPAL: If you use PayPal, I ship to your address as shown by PayPal.

Please make sure your address is current.

If you are purchasing a gift for someone and have used his or her address for shipping, please let me know at the time of ordering. I will be happy to include a complimentary notecard with your shipment, in which I will write whatever message you would like to send. Also, please make sure the recipient's address is current.


------SHIPPING METHOD-----

JEWELRY: Items are shipping USPS First Class and come with a tracking number. Earrings are shipped on earring cards in small plastic bags, wrapped in decorated paper or gift bag. Bracelets and necklaces are shipped in a similar way (but minus the earring cards).

VINTAGE ITEMS: Most vintage items are shipped First-Class USPS with Tracking. The exception is vintage books, which ship Media Mail unless otherwise stated in the book's listing. Please note that Media Mail can take some time to reach you. I only select this form of shipping to offer you economical shipping with weightier books. If you prefer a faster form of shipping, simply contact me.

INSURANCE OPTION: If you would like postal insurance, please contact me BEFORE buying.

IN GENERAL: As someone who has made many online purchases, I know how nice it is to experience quick shipping from a seller. My goal is to ship your order promptly once I have received payment.


-----RETURN POLICY-----

I want you to be happy with your purchase. Always feel free to contact me about an item before buying, as no question is too minor. I'm pleased to help!

Returns are accepted if you contact me within 5 days of receiving the item. Also, I must receive the item no later than 2 weeks after its delivery to you. If you have a situation where this timeframe poses a problem for you, please let me know before ordering.

You are responsible for shipping with tracking (U.S.). Items should be in their original condition with their original wrapping and packing materials. Any earring cards or gift bags should be included.


-----REFUND POLICY-----

Refunds for Handmade Jewelry: I will refund for the purchase price minus shipping.

Refunds for Vintage Items: I will refund vintage items for the purchase price minus shipping.


-----OTHER POLICIES-----

Non-receipt: Tracking provides information on the item's progress to its destination, and I bring my shipments directly to the post office rather than using pick-up. I will do my best to help you if items go astray. Again, always make sure the shipping address you provide is current.

Damage: If an item arrives damaged, please contact me ASAP. I will repair/replace damaged handmade jewelry if you ship it back to me. Also, please see option for postal insurance above. I do pack items well to minimize any problem with damage.


-----COMMUNICATION IS EVERYTHING-----

I'd love to hear from you if you have any questions or comments. So please don't hesitate to contact me.