Hand Made Drop Earrings, Black, with Center Pearl, Crystal Seed Beads

Thank you for choosing All The Wright Stuff! My aim is to provide customers with exceptional value and customer service. Please let me know how I am doing :)

Payment:
I now accept Stripe, PayPal at this time has been giving me grief. I believe Stripe is just as handy as PayPal, and is fast and with few steps involved which is great for all concerned. And, even if you do not want or don't have a Stripe account I believe you can still use it to pay via credit card. If you are having trouble making a payment, please contact me. We should be able to work something out. However, If payment has not been received within 72 hours and you have not contacted me, the item(s) will be re-listed unless other arrangements have been made.

Shipping:
I ship first class within 1-3 business days from receipt of payment, unless it is a custom order. Your purchase will be packed with the utmost of care and I do try to recycle and reuse as much as I can. The item(s) will be shipped via USPS within the United States or to Canada, unless you contact me with your preferred shipping provider.

If you are in another country, and would like to purchase an item, or items, from my shop, contact me, and I will calculate postage for you. If you are willing to pay the postage I calculate, I will add shipping to your country on the item(s) you wish to purchase. Most recently I have shipped to the United Kingdom. The package arrived in nine days, just to give you an idea of timing.

Custom Orders:
If there is an item you see in my shop that you would like in another color, etc, contact me. I welcome custom orders. If I can make what you want with supplies I have on hand, I will not require a deposit. I will e-mail you pictures of the item(s) when it is done, and will list it if you like it. It will be shipped after you pay.

I love creating new items as well, so feel free to contact me with your request. If I will have to purchase supplies to make what you want, then I will need a deposit for the cost of supplies. You will pay the rest of the agreed amount once the item is completed, you have approved the pictures, and I have posted it. If for some reason beyond my control I am unable to finish your order, any deposit you have made will certainly be refunded.

Custom orders ship within 7-14 business days, depending upon how much time is involved in making it. A different color of similar items I have in stock takes much less time than an original design. If the item is large, heavy, breakable (ie. a frame with glass) or bulky I may need to send it Parcel Post or have it specially packaged and shipped. I will calculate the postage for you before shipping it. If you are willing to pay the postage I calculate, I will add shipping to the item(s). Do you need something right away? Contact me to discuss putting priority on your order and shipping it via a quicker method.

Refunds and Exchanges:
Please contact me if you need to return an item. If we agree that an item needs to be returned, I accept returns within 15 days from receipt as long as the item is unused and in it's original condition. Your refund will be in the amount of the purchase price, and this does not include shipping cost. The original sale price, minus shipping, will be credited. All sales are final on special orders.

Please feel free to contact me if there is any problem with your order and I will try to make it right. I desire that you, the customer, be completely satisfied with your purchase. You can contact me about any questions you may have.

It's a pleasure serving you. Happy customers make me happy!

Thank you so much, and stop in again soon.