Rosie Brown BJD (Bear Joint Doll)

PAYMENT & SHIPPING

We accept payments via PayPal.

We will ship your order after your payment has been confirmed (normally 1-3 day from your order transaction completed date)

The order will be ship via Thailand Post. All shipment will be sent to you by Air-Mail registered mail and can be track by tracking number.

Estimated Delivery Time:
USA : 2-3 weeks
Europe : 1-3 weeks
Canada : 2-4 weeks
Australia : 1-3 weeks
Asia : 1-2 weeks

Please note that some situation might be cause of shipment delay e.g. natural disaster or any celebration/festival (peak period) such as Christmas, New Year and so on. This is an uncontrollable factor which we cannot guarantee on-time delivery so that please be aware when purchasing process occurred during that periods.

Important : We will ship the items to your ArtFire address (not Paypal address), so please make sure your address is correct. if you would like to send the items to different address please let me know directly via conversation or email before order.

REFUNDS & EXCHANGES

If you are not satisfied our products, please let us know within 48 hours after receiving your items. We highly appreciated to give you 100% refund after we got the return products with original condition (without any used or damaged). Therefore, please consider to choose a reliable option to send the products back to us. Please note that the return products are your own cost.

Important : Please keep in mind that the colors of actual items may vary from you see on your screen because it is a characteristic of natural fabric and genuine leather.

ADDITIONAL POLICY

Customers are responsible for possible customs duties or any import related tax/fees that may be incurred.